What our Customers say...

Testimonials

I have never written a review of any service, shop or restaurant. But Drew and Alex at SERVPRO were so outstanding I wanted to recognize them and share my experience. Drew was professional, thoughtful, and in every way went above and beyond expectations. He kept me updated, answered calls and texts in an incredibly timely manner, was kind , honest and encouraging, and most of all his focus and efforts were in doing the very best job. He had pride in his work and customer service. He successfully completed the job, left it cleaner than before he arrived and was a pleasure to work with in every way. Exceeded expectations.

I was happy with the overall experience! Shawn was prompt to all our appointments and was a great communicator. Keep up the good work!

Josh came in and fixed up my drywall, super quick, professional, and efficient! Cant wait to finish the rest of this project, and get my house back to 100%, would recommend SERVPRO again!

I cant say enough about the quick response and professionalism about the Franchise. When Shawn Zwicke and his team arrived they quickly began pumping out the water and thoroughly explained their process Step by Step. This was a big relief and confirmed my trust in them to do a good job. "Atta Boy Shawn!!"

They were very helpful and got the job done. Efficient and fast. Took the stress off me and I would call them again if needed.

I just wanted to let you know that Roger B. was very professional and well organized. He led a hard working and polite crew. He represented your company well and was a great comfort to me, personally, in a difficult situation.

All of the people were friendly & knowledgeable.

Representatives are hardworking.

Great Job! They quickly fixed the issues at my condo.

They came and I was surprised how fast they went to work. They did an excellent job and cleaned up before they left. I would recommend them to others.

We were very pleased with the good work and professional attitude of the young men who came to our home.

SERVPRO was prompt to respond to our call. They provided all documentation required to get started with the project and completed as scheduled. We will most certainly consider SERVPRO for future needs. Tom Marquardt was friendly, professional and a pleasure to do business with.

Dominic and Sylvester are the best. They worked on stains in carpet until they disappeared. No complaints about moving furniture. All in all 5 Star review.

I just wanted to let you know that Roger Bahena was very professional and well organized. He led a hard working and polite crew. He represented your company well and was a great comfort to me, personally, in a difficult situation.

When Hurricane Harvey hit us at the end of August, I was in total shock. Thanks to Tom Marquardt we were quickly on our way to recovery. Cody Hutt and his team were professional and courteous, and moved a bunch of fans and dehumidifiers into both of my flooded properties. I can't thank you enough for coming to Texas and taking care of us.

With the heavy rains in July 2017 the basement of a commercial building we own in Lake Forest, IL flooded. The day of the flood I called SERVPRO and received a return call in the early evening. By 8:00 am the next morning the SERVPRO trucks and personnel arrived and worked through the day to remove appliances and debris and to clean and disinfect the basement. I could not have been more pleased with the quick response and quality of the work by SERVPRO.

I, and others at EMCO, were impressed with the promptness and professionalism of the crew from SERVPRO.  They showed up within an hour and immediately came up with a plan and started working. 

After viewing our camera video, we learned the pipe of a large supply line gave way around 7:00 am on Saturday. We did not discover it until 4:00 am Monday.  As one can imagine, there was a lot of water.  We were grateful SERVPRO came out the same day, arrived promptly, had all their own crews, and equipment readily available to extract the water and dry the large area where the water migrated. 

Again, I cannot emphasize this enough, we were super pleased SERVPRO showed up so quick.  Tom, and the rest of the crew, were knowledgeable and pleasant to work with.

Excellent! Highly recommend Dave and his crew. Very professional.

On time always, kept me informed. All workers were polite and so thorough. Dave is so good at being present too!

Greatly appreciate the fantastic restoration work preformed by SERVPRO. My house is better now than before the damage! Big thanks to Bob, Billy and Dave for their professional and friendly approach to their work.

The team at SERVPRO was prompt and efficient when we needed them most. I especially appreciated the way they helped us pump out the basement through the night and kept air circulating afterwards, helping to prevent further damage to our special items.

SERVPRO does nice work. Performed on a timely basis. Their employees were very professional and friendly. Cleaned job site every day. Their work in my home looks great. Thanks for your help.

Great service. Very professional, timely and informative.

Everyone who came to our house was nice, professional and efficient!

Alex, Brad, Bob and Dave were superb in both concern and work ethic. Thank you all very much! A+

Everyone was great to deal with! Very professional, neat and on time! All came out great in the house.

The team at SERVPRO was prompt and efficient when we needed them most. I especially appreciated the way they helped us pump out the basement through the night and kept air circulating afterwards, helping to prevent further damage to our special items.

Thank You!

It was desperate times and perfect help. Thank you. Every time I asked for explanation it was done and given perfectly

The example of professionalism and very knowledgeable

Great Job! They quickly fixed the issues at my condo