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24/7 Water Damage Clean Up

3/7/2019 (Permalink)

Water Damage 24/7 Water Damage Clean Up Call us 24/7 for your water damage needs

SERVPRO of Highland Park/Deerfield is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today – 847-557-1080

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Highland Park/Deerfield has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Highland Park/Deerfield

SERVPRO of Highland Park specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Cleaner Air with Houseplants?

3/7/2019 (Permalink)

Why SERVPRO Cleaner Air with Houseplants? Over 26 different plants can clean the air for you

Sure, that potted fern is pretty, but can it really help with the air quality in your home?

Plants are notoriously adept at absorbing gases through pores on the surface of their leaves. It's this skill that facilitates photosynthesis, the process by which plants convert light energy and carbon dioxide into chemical energy to fuel growth. Indoor plants help with removing harmful compounds from the air.

Scientists studying the air-purification capacities of indoor plants have found that plants can absorb many other gases in addition to carbon dioxide, including a long list of volatile organic compounds (VOCs). Benzene (found in some plastics, fabrics, pesticides and cigarette smoke) and formaldehyde (found in some cosmetics, dish detergent, fabric softener and carpet cleaner) are examples of common indoor VOCs that plants help eliminate. These VOCs and other indoor air pollutants (such as ozone) have been linked to numerous acute conditions, including asthma and nausea, as well as chronic diseases such as cancer and respiratory illnesses.

An indoor plant's ability to remove these harmful compounds from the air is an example of phytoremediation, which is the use of any plant — indoors or out — to mitigate pollution in air, soil or water.

Some of the plants that scientists have found most useful in removing VOCs include Japanese royal ferns, spider plants, Boston ferns, purple waffle plants, English ivy, areca palms, golden pothos, aloe vera, snake plants and peace lilies.

Clean Air is important when it comes to your home and since winter is still keeping everyone indoors, clean indoor air is a must.

Importance of Reviewing your Insurance

3/7/2019 (Permalink)

Why SERVPRO Importance of Reviewing your Insurance How long has it been since your last review?

When was the last time you evaluated your coverages with your agent? Your agent can do an annual check and make sure you are covered where you need it (and aren't paying for coverages you've outgrown). Life changes fast, make sure your insurance keeps up. If you have been wondering if you could bundle your policies, need a different life insurance policy, or bought a new boat, you could use an insurance check. Contact your agent and schedule a brief review today.

Update Home Inventory

Your home inventory is a tool that your agent can use to determine the right level of coverage for your homeowner insurance. Plus, if you have a claim, having an up-to-date inventory will benefit you and get your claim paid faster. If you haven't done an inventory on your home in a while, we have some tips on where to start. If you have completed an inventory, right after the holidays are and ideal time to update! Be sure to share the updated home inventory with your agent when you're done.

Right-Size Your Life Insurance

Life insurance is not one-size-fits-all. Your coverage needs to evolve over time. If you don't have a policy yet, now is a great time to talk to your agent about what type of policy would best suit your needs (and your budget.) We have six things to look for in a life insurance policy.

If you do already have life insurance, is it working hard for you? Could you get more benefit out of your policy while you are still living? Maybe. Talk to your agent about the ways you can make your existing policy work for you and your family.

Earn Discounts

Did you know that you can play a part in determining your auto insurance rates? Check with your agent to see if you qualify for a program that can help you earn discounts based on your good driving behavior. You can also monitor your vehicle health and environmental impact in the process.

If you have a teen driver in the house, you may be able to save even more with a Young Driver Safety program. With this program, drivers under the age of 25 can learn safe driving behaviors, and help you earn discounts on your auto policy premiums.

Prepare for the Unexpected

You try to be as prepared as possible, but you never know what is right around the corner. Prepare for unexpected risks with an umbrella policy. Umbrella earns its name because the coverage arches over your vehicle and homeowner's insurance to provide an extra layer of protection: it starts where vehicle and homeowner's insurance liability limits stop. You might be surprised by all the things umbrella policies cover for an affordable price.

Fire Restoration Professionals

3/7/2019 (Permalink)

Commercial Fire Restoration Professionals Contact SERVPRO for your commercial clean up and restoration needs

A commercial fire is often severely damaging for business owners, and the fire damage restoration process can be intimidating. Thankfully, you can enlist the help of a disaster restoration specialist in the Highland Park/Deerfield, area to take on the brunt of the work.

Here are ways we can help:

1. Availability

SERVPRO of Highland Park/Deerfield offers 24 hour-a-day, seven-days-a-week availability. We are ready and willing to work whenever a disaster strikes your building. You can even call us in the middle of the night during a holiday, and they can quickly be there to offer assistance.

2. Assessment

We will likely start by offering a free assessment of your property. An area walk-through, taking note of all structural damage and property loss, listening to your concerns, and offering an estimate of the work to be completed. Also, we will be the managers of your entire project.

3. Security

Beyond the initial assessment, we offer tarping and board-up services to mitigate further loss and ensure the security of your facility. We even provide 24-hour surveillance, either in person or video. Whoever you choose, make sure that the protection of your property is a priority because receiving your insurance coverage may depend on it.

4. Cleanup and Restoration

While we have expertise in water, fire and smoke cleanup, we are also trained in several disciplines. We can act as intermediaries between contractors, so you can rest assured that your business is cleaned, repaired and rebuilt with the least amount of stress as possible.

The fire damage restoration process can be grueling, but it doesn’t have to be your burden alone. We have excellent contractors in-house and outstanding project managers as well. Reduce your stress and call SERVPRO of Highland Park/Deerfield 847-557-1080.

Dealing with Smoke and Soot after a Fire

3/7/2019 (Permalink)

Fire Damage Dealing with Smoke and Soot after a Fire SERVPRO of Highland Park/Deerfield specializes in Fire and Odor remediation

If you’re dealing with fire damage, it’s time to call the professionals at SERVPRO of Highland Park/ Deerfield. There are several, little-known facts that are crucial to smoke damage restoration procedures. Put your health and property first by learning more about the recovery period.

Ventilation is the First Step

Immediately following a fire, focus on ventilation for the home. The professionals may not be on-site yet, but you can improve the situation right now. Open the doors and windows. Use any fans within the home to move air out of the structure. Our Technicians will bring in industrial fans for this purpose, but get the process started yourself.

Consider your health when it comes to ventilation too. Wear dust masks if you must be inside the home. Remove children, pets and older residents from the premises. The particles in the air can be irritating to some people.

Odors Don’t Dissipate on Their Own

There’s a misconception about fire damage cleanup and ventilation. You might believe that fire odors will simply dissipate with enough fans blowing in the house. Soot and other fire byproducts are chemically based substances. Unless they’re physically removed, they’ll continue to react with the drywall, wood and other materials.

Our smoke damage restoration professionals will clean, remove and service the structure as necessary. They’ll deodorize rooms with careful attention to humidity and corrosion issues. There shouldn’t be any remaining odors after a professional cleanup job. Subtle odors equate to dirty conditions that will only grow stronger over time.

Soot Moves into Every Crevice

Cleaning off the walls and ceilings is only the beginning of the fire damage cleanup process. Most people don’t realize that soot is an extremely fine particle. It floats and lands on nearly every surface. If you have light fixtures near the damaged area, be sure to remove the bulbs and clean them. Soot finds its way into the threaded base. Hazards arise if you turn the fixture on without cleaning it first. Soot can be a fire hazard if it’s not cleaned away in its entirety.

Smoke Damage Restoration Applies to Electronics and Antiques

If soot can find its way into light fixtures, your electronics might fall prey to it too. Discuss fire damage cleanup in reference to your televisions, audio receivers, and other devices. It may take time to restore these items, but it’s worth the effort when it’s done right.

Think about any antiques that you might have as well. SERVPRO restoration experts can bring these items back to life. When an antique has either sentimental or monetary value, restoring it should be part of your recovery process.

Have Questions about Fire, Smoke, or Soot Damage?

Call Us Today 847-557-1080

Facts About Floods

3/7/2019 (Permalink)

Storm Damage Facts About Floods Need to know about floods

What is the difference between a Flood Watch and a Flood Warning issued by the National Weather Service?

Flash Flood Warning: Take Action! A Flash Flood Warning is issued when a flash flood is imminent or occurring. If you are in a flood prone area move immediately to high ground. A flash flood is a sudden violent flood that can take from minutes to hours to develop. It is even possible to experience a flash flood in areas not immediately receiving rain.

Flood Warning: Take Action! A Flood Warning is issued when the hazardous weather event is imminent or already happening. A Flood Warning is issued when flooding is imminent or occurring.

Flood Watch: Be Prepared: A Flood Watch is issued when conditions are favorable for a specific hazardous weather event to occur. A Flood Watch is issued when conditions are favorable for flooding. It does not mean flooding will occur, but it is possible.

Flood Advisory: Be Aware: A Flood Advisory is issued when a specific weather event that is forecast to occur may become a nuisance. A Flood Advisory is issued when flooding is not expected to be bad enough to issue a warning. However, it may cause significant inconvenience, and if caution is not exercised, it could lead to situations that may threaten life and/or property.

SERVPRO of Highland Park/Deerfield specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

When storms hit the area, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Strom or Flood damage? Call SERVPRO of Highland Park/Deerfield today 847-557-1080

Ways to get Weather Warnings

3/5/2019 (Permalink)

Storm Damage Ways to get Weather Warnings Stay informed, be prepared

Storm season is upon us. Do you know all the ways you can stay informed about inclement weather in your area? Here are some Ways to get Warnings and stay in the know.

Wireless Emergency Alerts

Emergency messages sent by the National Weather Service (NWS) and other agencies via your mobile carrier.

Your phone will receive the alters moments after being issued. Phones that are using cell towers in the alert zone will receive the WEA.

NOAA Weather Radio

A nationwide network of radio stations broadcasting continuous weather info from your local NWS office.

These battery-powered radios are a great source of weather warnings when the power is out and at night when you may be sleeping.

The Internet

Check weather.gov on a desktop or mobile.weather.gov on your mobile device.

Other ways to find warnings online include social media, other weather apps and local news sites.

Local TV and Radio

Local stations broadcast official warnings, plus forecasts and storm tracks from on-air meteorologists.

TV in particular is a great source of emergency info, since radar displays, maps, and other graphics can be shown.

Outdoor Sirens

Only designed to alert people who are outdoors.

Sirens are not intended to alert people who are in cars, homes, or other buildings.

Storm damage can happen, no matter how prepared you are. Call SERVPRO of Highland Park/Deerfield. We have the training, tools and team to help you. 847-557-1080

Indoor Air Quality and your Business

3/5/2019 (Permalink)

Commercial Indoor Air Quality and your Business How clean is the air in your business?

Most people spend an average of 90% of their time indoors. Much of that time, for adults, is spent in an office, or warehouse, environment. Indoor air quality can contribute to the health and comfort of your employees, customers, and all who visit your place of business.

Why Does Indoor Air Quality (IAQ) Matter?

Many studies suggest that the level of pollutants indoors often surpasses the pollutants outdoors. Poor IAQ can potentially impact the health and wellbeing of your employees.

According to OSHA, the following symptoms have been linked to poor IAQ:

  • Nose, lung, throat, and eye irritation
  • Headaches
  • Fatigue
  • Concentration difficulty

OSHA also claims that specific air contaminants have been linked with varying ailments. Irritants and damp indoor environments may worsen or lead to various conditions.

After examining the potential symptoms of poor indoor air quality, it’s no surprise that good IAQ has been linked to higher productivity and fewer lost work days according to an EPA Report to Congress from 1989. Happy, healthy workers tend to take fewer days off and accomplish more in the workplace.

What Affects Indoor Air Quality?

Fixing indoor air quality is not as simple of a fix as changing a pipe or washing a window. Several independent factors, both indoors and out, can contribute to poor IAQ.

Potential factors include, but are not limited to:

  • Outdoor pollutants such as smoke, smog, etc.
  • Poor ventilation and/or insulation
  • Inadequate moisture and humidity control
  • Untreated smoke damage
  • Spilt chemicals and leaking gases
  • Dust, dirt, and animal dander
  • Fungi, pollen, and other biological matter
  • Tobacco

What Can SERVPRO do?

As mentioned before, many factors can impact IAQ. Fortunately, we offer comprehensive services that tackle many of these factors. At SERVPRO of Highland Park/Deerfield, we offer inspections with recommendations for the best course of action to leave your office with cleaner air.

Emergency Ready Profile (ERP)

3/5/2019 (Permalink)

Commercial Emergency Ready Profile (ERP) Are you prepared? Download the app today!

As many as 50% of businesses may never recover following a disaster, according to the latest industry research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. By developing a SERVPRO® Emergency Ready Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

Call Us today about setting up your READY profile for your business for FREE! 847-557-1080

About SERVPRO of Highland Park/Deerfield

SERVPRO of Highland Park/Deerfield specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property

IICRC Certified Firm

3/5/2019 (Permalink)

Why SERVPRO IICRC Certified Firm We are IICRC Certified

SERVPRO of Highland Park/Deerfield is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops the Standards for the Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

SERVPRO of Highland Park/Deerfield specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.